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Phone Banking

Personal Phone Banking

At Axis Bank, we understand the busy lives and dynamic needs of our customers. Keeping the same in mind, Axis Bank now provides its customers with Phone Banking Services. With personal phone banking, customers can skip going to the bank for small requirements like availing information about offered services, requesting a new cheque book, and regeneration of ATM PIN. Emergency services such as blocking a lost card are available 24x7 via phone banking.

Here’s how individual customers can avail our Phone Banking services:

To access Phone Banking Services from anywhere in India from a landline or mobile phone, please dial any of our following phone banking numbers:

  • 1-860-419-5555 (Charges applicable as per the service provider)
  • 1-860-500-5555 (Charges applicable as per the service provider)
  • 1800–103–5577 (Toll free number)
  • Customers can access Phone Banking services from outside India by dialing +91-22-67987700
  • For blocking of credit/debit/prepaid cards, you can also call our 24-hour Emergency Helpline Number, +91 22 67987700
  • Loan Services are available between 8:00 a.m. to 8:00 p.m., Monday to Saturday (excluding national holidays)
  • IVR services are available 24*7, credit card & account services are available 8:00 a.m. to 8:00 p.m.

Explore information and services available through phone banking:

  • Aadhaar Seeding
  • E-Statement Registration
  • Information about Products and Services
  • Information about Account Balance and Transactions
  • Information about status of Cheque Issued or Deposited
  • Information about Deposit Interest Rates
  • Information about ATM and Branch locations
  • Information/Issues on usage of ATM, Internet Banking, or Mobile Banking
  • Request for Cheque Book
  • Request for Statement by email
  • Request for Duplicate Statement
  • Regeneration of ATM PIN for Debit Card
  • Regeneration of Internet Banking password
  • Blocking of Internet Banking User ID
  • Hot listing of Cards
Smart banking tools so you can save time.

Smart banking tools so
you can save time.

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